Privacy Policy

COLLECTION OF INFORMATION

When you purchase from our store, we collect your personal details such as your name, email address, and residential address as part of the purchase process.

When you browse our store website, we automatically receive your IP address which provides us with information that helps us learn about the browser and operating system. 

Email marketing(if applicable)- with your permission, we may send you emails about our store, new products, and other updates.

GETTING CONSENT 

When you provide your personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we enquire about your personal information for secondary reasons, like marketing, we either ask you directly for your expressed consent or provide you with an opportunity to say no. 

However, if you may withdraw your consent for us to contact you, for the continued collection, use, or disclosure of your information, at any time, by contacting us at info@jamesferreira.co.in or mailing us at 47-G, Khotachiwadi, Girgaum, Mumbai – 400004.

DISCLOSURE OF INFORMATION

We may disclose your personal information if we are intended by law enforcement offices, or legal process, or court orders to do so or if you violate our Terms of Service.

THIRD-PARTY SERVICES

In general, our third-party providers will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. 

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies to understand how your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. 

So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links: When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

PAYMENT

With regard to any contract for the purchase of products from our website the breakup of all prices and delivery charges inclusive of G.S.T (where applicable) and shipping charges & local and international taxes as shown on the Shipping details section of the website at the current rates and are correct at the time of entering your order onto our database. 

The total cost of your order is the price of the products ordered including local taxes as applicable and delivery charges as set out in the Delivery section of our website.  

You may opt for a payment method from under the following heads:

  1. Paying with a credit card/debit card.
  2. Net Banking or E-wallets.

If your payment method has been declined, do one of the following:

  1. Confirm your credit/debit card number, expiration date, billing address, and phone number was entered correctly in Your Account. 
  2. Contact your bank.
  3. Contact us.

SECURITY 

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. 

COOKIES

We use cookies to maintain the session. You can change the cookie settings to accept or not accept cookies on your browser settings. It is not used to personally identify you on other websites. 

CHANGE IN PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please frequently review it. Changes and clarifications will take effect immediately upon posting it on the website. 

If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

QUESTIONS AND CONTACT INFORMATION

If you would like to: amend, access, delete, or correct any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@jamesferreira.co.in or by mail at 47-G, Khotachiwadi, Girgaum, Mumbai – 400004.